KiwisTreasure Casino Terms and Conditions

Welcome to KiwisTreasure Casino. These Terms and Conditions govern your access to and use of our website at kiwistreasure.com and all services we provide. By registering an account or using our platform, you agree to be bound by these terms in full. Please read them carefully before proceeding. If you do not accept these conditions, you must not use our services.

1. About Us

At Kiwis Treasure, we operate as a licensed online casino platform dedicated to players in New Zealand. Our services are provided by Baytree Interactive Ltd, registered in Guernsey (registration number 69691), with its registered office at Ground Floor, Kingsway House, Havilland Street, St Peter Port, Guernsey. Our casino is operated by Baytree (Alderney) Limited and forms part of the Super Group family of brands.

Here at KiwisTreasure, we hold an eGaming licence issued by the Alderney Gambling Control Commission (Licence No. 155 C1, issued 15 December 2020). We are fully committed to operating a fair, transparent, and responsible gambling environment for all our players.

2. Eligibility and Registration

At Kiwis Treasure, we require all players to meet the following eligibility criteria before creating an account:

  • You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
  • You must be a resident of New Zealand or another jurisdiction where online gambling is legally permitted.
  • You must not be listed on any self-exclusion register or have previously had an account closed by us for violations.
  • You must provide accurate and truthful information during registration.
  • You are permitted to hold only one account with our KiwisTreasure online casino.

We reserve the right to verify your identity at any time. Failure to provide satisfactory verification documents may result in the suspension or closure of your account, along with the withholding of any pending withdrawals.

3. Deposits and Withdrawals

3.1 Deposits

We accept deposits in New Zealand Dollars (NZD) through the following payment methods: Apple Pay, Visa, Mastercard, Google Pay, Paysafecard, Skrill 1-Tap, and Neteller. Our minimum deposit requirements are structured as follows:

  • 1st deposit (Welcome Bonus): from NZD 1
  • 2nd deposit: from NZD 5
  • 3rd through 6th deposits: from NZD 10
  • General minimum deposit: NZD 5

3.2 Withdrawals

We process withdrawals exclusively via Visa (bank transfer) and Neteller. Please note that Apple Pay, Mastercard, Google Pay, Paysafecard, and Skrill are available for deposits only and cannot be used for withdrawals. Our minimum withdrawal amount is NZD 50. Bank transfers below NZD 500 may incur a NZD 5 processing fee.

At KiwisTreasure, we process Neteller withdrawals instantly, while Visa bank transfers typically take 1–3 business days. We strongly recommend using the same payment method for withdrawals as you used for your deposit where possible.

4. Bonuses and Promotions

Our Kiwis Treasure welcome package is designed to give new players a strong start. We offer the following multi-deposit bonus structure:

  • 1st Deposit: 50 Bonus Spins on Blazing Bison Gold Blitz (minimum deposit NZD 1)
  • 2nd Deposit: 80 Bonus Spins on Atlantean Treasures Mega Moolah (minimum deposit NZD 5)
  • 3rd–6th Deposits: 100% Match Bonus up to NZD 250 per deposit (minimum NZD 10), totalling up to NZD 1,000

All bonuses are subject to wagering requirements. We require you to meet these requirements before any bonus-derived winnings can be withdrawn. In addition to our welcome offer, at KiwisTreasure we provide ongoing promotions including Daily Spins (10 free spins per day on the Mega Millionaire Wheel with a NZD 1,000,000 jackpot), Daily Bonuses, Loyalty Club rewards, free spins, and pokies tournaments.

We reserve the right to modify, suspend, or withdraw any promotional offer at any time. Bonuses are available to new customers only unless otherwise stated. Any attempt to abuse our bonus system may result in the forfeiture of bonus funds and account suspension.

5. Games and Software

Here at Kiwis Treasure, we power our gaming library exclusively through Games Global (operating on the Microgaming network). We offer a comprehensive range of gaming options including:

  • Pokies (Slots)
  • Live Casino tables
  • Table games — Blackjack, Baccarat, and Roulette
  • Game shows
  • Progressive jackpot games (including Mega Moolah and Atlantean Treasures)
  • Pokies tournaments

We feature progressive jackpots including Mega Moolah and Atlantean Treasures Mega Moolah, static jackpots up to 2,500x, and our exclusive Mega Millionaire Wheel with a NZD 1,000,000 prize. All games provided through our KiwisTreasure platform are tested for fairness and comply with our regulatory obligations.

6. Responsible Gambling

We are deeply committed to promoting responsible gambling across our entire platform. At Kiwis Treasure, we provide players with a range of tools to help manage their gambling activity, including deposit limits, session time reminders, self-exclusion options, and cooling-off periods. We encourage all players to gamble responsibly and within their means.

If you feel that your gambling may be becoming problematic, we urge you to contact our support team immediately or reach out to a recognised gambling support organisation. We take player welfare seriously and will act swiftly to assist anyone who raises a concern.

7. Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your KiwisTreasure login credentials. We strongly advise you not to share your password with any third party. We cannot be held liable for any losses arising from unauthorised access to your account as a result of your failure to secure your login details.

If you suspect your account has been compromised, please contact our support team immediately at kiwistreasure@playersupportcentre.com or via the live chat available on our website.

8. Customer Support

Our Kiwis Treasure support team is available to assist you through live chat or via our dedicated Help Centre at help.kiwistreasure.com. You may also reach us by email at kiwistreasure@playersupportcentre.com. We provide support in English and aim to resolve all enquiries as promptly as possible.

9. Amendments to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. At KiwisTreasure, we will notify you of any significant changes through a notice on our website or via direct communication. Your continued use of our services following any such changes constitutes your acceptance of the revised terms.

10. Governing Law

These Terms and Conditions are governed by the laws of the Bailiwick of Guernsey and the regulatory framework of the Alderney Gambling Control Commission. By using our Kiwis Treasure online casino services, you agree to submit to the exclusive jurisdiction of the relevant regulatory and legal authorities in matters arising from these terms.

If you have any questions about these Terms and Conditions, please do not hesitate to contact us. We are here to ensure your experience with KiwisTreasure Casino is safe, fair, and enjoyable.